Table 3 Mixed effects logistic regressions for perceived medical quality
Odds ratio | 95% confidence interval | |
|---|---|---|
Visit modality | ||
face-to-face visit | ||
Administrative tasks vs. medical tasks | 0.07 | 0.04–0.15 |
Prescription renewal vs. medical tasks | 0.03 | 0.01–0.08 |
Remote synchronous visit (telephone/video) | ||
Administrative tasks vs. medical tasks | 0.1 | 0.05–0.21 |
Prescription renewal vs. medical tasks | 0.32 | 0.11–0.94 |
Remote asynchronous visit (online requests) | ||
Administrative tasks vs. medical tasks | 0.16 | 0.09–0.28 |
Prescription renewal vs. medical tasks | 0.24 | 0.14–0.42 |
Main issue addressed | ||
Medical tasks | ||
Remote synchronous vs. face-to-face | 0.39 | 0.25–0.59 |
Remote asynchronous vs. face-to-face | 0.14 | 0.09–0.23 |
Administrative tasks | ||
Remote synchronous vs. face-to-face | 0.51 | 0.21–1.28 |
Remote asynchronous vs. face-to-face | 0.31 | 0.14–0.65 |
Prescription renewal | ||
Remote synchronous vs. face-to-face | 3.91 | 1.02–14.97 |
Remote asynchronous vs. face-to-face | 1.08 | 0.41–2.82 |
An inappropriate visit modality (vs. an appropriate modality) | 0.13 | 0.09–0.18 |
Visit order during the day | 1.01 | 1.003–1.03 |